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We use a few cookies, and none of them watch you. They keep you signed in and remember your language. Nothing is tracked or sold. More in the privacy policy.
We use a few cookies, and none of them watch you. They keep you signed in and remember your language. Nothing is tracked or sold. More in the privacy policy.
What we collect when you use this site, why we collect it, and what we will never do with it.
You can search this whole platform, read every listing and apply to anything on it without telling us who you are. No account, no name, no email.
An account exists for one reason: so the list of things you saved is still there next time, and so we can warn you before something you saved closes. Nothing else on the site requires one.
What you type into the search is used to rank your results. It is never sold, never passed to the organisations you are shown, and never used to build a profile of you.
The rest of this page is the detail behind those three sentences.
This site is run by The Holistic Wellbeing Summit, which we call HWS. HWS decides what is collected here and why, which under UK data protection law makes it the controller of that information.
If you want to ask about anything on this page, or ask us to do something with information we hold about you, you can reach a person through the Talk to a person page. You do not have to explain yourself first.
The three questions ask what you need, roughly where you are, and anything about your situation you want us to know. Your answers travel with you through the search as you move between the questions and the results. They are not attached to you and they are not stored against any account.
There is one exception and we would rather tell you about it than not. When a search finds nothing, or very little, we keep the words that were searched for, the place, and any situations that were chosen, together with the date. We do not keep who searched, we do not keep your device or network address, and there is no way for us to connect one of those records to another or to you.
We keep those because they are the only honest record of what women are looking for in Scotland and not finding. It is what tells HWS where provision is thin, and it is what we take to the organisations who might fill the gap. If you would rather your words were not kept even in that form, do not use the search, and talk to us instead.
We also count how many times each listing was opened, saved, or clicked through to. Those counts carry a date and nothing else. There is no identifier in them, so they cannot be traced back to a person, including by us.
You give us an email address. We send a one-time code to it, and having that code is how you sign in. There is no password, so there is no password of yours for us to store or lose.
On the settings screen you can add a first and last name, and a phone number. Both are optional, both are for our own use if you ask us to call you back, and neither is ever shown to the organisations on the platform.
Once you have an account we store the listings you save, the date you saved each one, and whether you have marked it as applied for. That is the saved list, and it is the whole reason accounts exist.
We also store whether you want reminders and how many days before a deadline you want them. That is what the reminder email is sent from.
Booking a call asks for your name and an email address so we can send you the time and let you know if it has to change. A phone number is optional and only there if you would rather we rang you than emailed you.
If you arrived at the booking from a search, what you searched for is carried into the booking with you: what you needed, the place, and any situations you chose. That is deliberate. It means whoever calls you already knows why you are on the phone and that nothing came back, so you do not have to tell the story from the beginning to somebody who has not heard it.
You can also add a note. Only HWS reads any of this. It is not shown to organisations and it is not attached to your account, whether or not you have one.
We use three companies to run this platform, and each of them can technically see the information involved in the part they run. They act on our instructions and are not allowed to use any of it for their own purposes.
Supabase stores the database and handles sign-in. Vercel hosts the site itself. Resend sends the emails: your sign-in code, deadline reminders, and booking confirmations.
Nobody else. We do not sell information, we do not share it for advertising, and we do not pass what you type to the organisations you are shown. If an organisation ever learns anything about you it is because you contacted them yourself.
We would only hand anything over outside that list if the law required it, and we would tell you unless we were forbidden from doing so.
Data for this platform is held in the United Kingdom or the European Economic Area. If that ever changes we will say so here and explain what protects it in transit.
Your account and your saved list stay until you delete the account. When you do, the account and everything attached to it is removed from the live database immediately, not marked as hidden.
Bookings are kept for twelve months after the call, so that HWS can pick up where it left off if you come back, and so that a pattern in what women are asking for is visible over a year rather than a month.
The records of searches that found nothing carry no identifier, so they are kept as long as they are useful as evidence of unmet need.
Emails we have sent you sit with our email provider for a short period so that delivery problems can be investigated, and are then removed.
We will never sell what you tell us, to anyone, for any amount.
We will never use what you searched for to build a profile of you, or to target advertising at you here or anywhere else.
We will never use what you type to train an AI model, ours or anybody else's, and we will never send it to a service that would.
We will never let an organisation pay to appear higher in your results, or pay to see who searched for what. There is no paid placement on this platform and there is no advertising on it.
We will never share your name, email or phone number with an organisation on this platform. If you want them to have it, you give it to them.
Our approach is AI-assisted discovery, with structured eligibility, geography and accessibility rules. In plain words, that is two separate jobs kept deliberately apart: software helps us understand the sentence you typed, and a fixed set of rules decides what is open to you, what is near you, what it costs and how you can reach it.
As things stand today, no AI model is involved. The ordering is done entirely by those rules, which read the words in your sentence and weigh them against what each listing says it is for. We are preparing to bring AI in, and we are telling you before rather than after, so that when it arrives it is something you were told about rather than something you notice.
What AI will do is read your sentence the way a person would, so that describing your situation in your own words works as well as knowing the official term for it. It is there to understand the question better. It is not there to answer it.
What AI will never do is decide whether you qualify for anything, move an organisation up your results because it paid, or build a picture of you. Your words will not train it, and they will not be sent anywhere that would use them to train anything else.
We will update this page before any of that goes live, and say plainly what changed.
Nothing on this platform makes a decision about you. The order your results come back in is worked out by a set of rules we wrote: what you told us, weighed against what each listing is for, who it is open to, where it runs and what it costs. Every result on the page says in a sentence why it matched.
Bringing AI in to help read what you wrote will not change that. Understanding the question is not the same as deciding the answer: the rules above are what order the page, and they are written down rather than learned.
Whether you actually qualify for anything is decided by the organisation, by a person, after you contact them. We do not decide it, we cannot decide it, and nothing here is an assessment of you.
You can ask us for a copy of what we hold about you, ask us to correct it if it is wrong, or ask us to delete it. If you have an account you can delete it yourself from the settings screen without asking anybody.
You can also ask us to stop using it in a particular way, ask for it in a portable form, or object to us keeping it at all. Where we rely on your consent, you can withdraw it at any time, and that does not make anything we did beforehand unlawful.
Ask through the Talk to a person page. We will not ask you why, and we will answer within one month.
Some of the support listed here is aimed at women from sixteen upwards, so we expect that some people using this site are under eighteen.
Everything on this page applies to you in the same way, and the parts that matter most are the ones that are already true for everybody: you do not need an account to search, nothing you type is sold or profiled, and no organisation is told that you looked at it.
If you are under eighteen and want anything we hold about you removed, ask and we will remove it. You do not need a parent to ask for you.
If we change how any of this works, we will change this page before the change takes effect, and the date at the top will tell you when it last moved.
If a change is significant, and you have an account, we will email you about it rather than rely on you noticing.
If you think we have handled your information badly, tell us first. We would rather hear it and put it right.
You also have the right to complain to the Information Commissioner's Office, which regulates data protection in the United Kingdom, at ico.org.uk. You do not have to come to us first, and complaining to them costs nothing.
Questions about any of this go to a person, not a form.
Talk to a person